/* Sprint 2 · Comercial / CRM */
.crm-kpis { display: grid; grid-template-columns: repeat(4, minmax(0,1fr)); gap: 12px; margin-bottom: 16px; }
.crm-kpi { position: relative; min-width: 0; min-height: 108px; padding: 16px; border: 1px solid var(--border); border-radius: 12px; background: rgba(255,255,255,.94); box-shadow: var(--shadow-sm); }
.crm-kpi::before { content: ""; position: absolute; left: 0; top: 14px; bottom: 14px; width: 3px; border-radius: 0 4px 4px 0; background: var(--primary); }
.crm-kpi.warning::before { background: var(--warning); }
.crm-kpi.alert::before { background: var(--danger); }
.crm-kpi.success::before { background: var(--success); }
.crm-kpi.system::before { background: var(--system); }
.crm-kpi span { display: block; color: var(--muted); font-size: 10px; font-weight: 850; letter-spacing: .025em; text-transform: uppercase; }
.crm-kpi strong { display: block; margin-top: 12px; color: var(--text-strong); font-size: 25px; line-height: 1; letter-spacing: -.035em; }
.crm-kpi small { display: block; margin-top: 8px; color: var(--muted-2); font-size: 9px; }

.crm-entity-hero { position: relative; overflow: hidden; display: flex; align-items: center; justify-content: space-between; gap: 18px; margin-bottom: 14px; padding: 19px 22px; border: 1px solid #203a5a; border-radius: var(--radius-lg); background: linear-gradient(118deg,#0e1827 0%,#13243a 62%,#123d76 100%); color: #fff; box-shadow: var(--shadow); }
.crm-entity-hero::after { content: ""; position: absolute; width: 310px; height: 310px; right: -100px; top: -220px; border-radius: 50%; background: radial-gradient(circle,rgba(53,134,255,.42),transparent 68%); }
.crm-entity-hero > * { position: relative; z-index: 1; }
.crm-entity-main { display: flex; align-items: center; gap: 14px; min-width: 0; }
.crm-entity-copy { min-width: 0; }
.crm-entity-copy h2 { margin: 1px 0 7px; font-size: clamp(24px,3vw,31px); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.crm-entity-copy p { margin: 0; color: #a9b9cc; font-size: 11px; }
.crm-entity-hero .btn-secondary { border-color: rgba(255,255,255,.14); background: rgba(255,255,255,.07); color: #fff; box-shadow: none; }
.crm-entity-hero .btn-secondary:hover { background: rgba(255,255,255,.12); color: #fff; }

.followup-state { display: inline-flex; align-items: center; gap: 6px; min-height: 25px; padding: 4px 8px; border: 1px solid var(--border); border-radius: 999px; background: #f4f7fa; color: var(--muted); font-size: 9px; font-weight: 900; letter-spacing: .03em; text-transform: uppercase; white-space: nowrap; }
.followup-state::before { content: ""; width: 6px; height: 6px; border-radius: 99px; background: currentColor; opacity: .75; }
.followup-state.VENCIDO { color: var(--danger); border-color: #f1c8c4; background: var(--danger-soft); }
.followup-state.HOY { color: var(--warning); border-color: #f2dba9; background: var(--warning-soft); }
.followup-state.PROXIMO { color: var(--primary); border-color: #cedcff; background: var(--primary-soft); }

.crm-info-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 12px; }
.crm-info-card { min-width: 0; padding: 14px; border: 1px solid var(--border); border-radius: 11px; background: #f8fafc; }
.crm-info-card span { display: block; margin-bottom: 5px; color: var(--muted-2); font-size: 9px; font-weight: 850; text-transform: uppercase; letter-spacing: .055em; }
.crm-info-card strong { display: block; color: var(--text-strong); font-size: 12px; line-height: 1.45; }
.crm-info-card.full { grid-column: 1 / -1; }

.crm-stage-strip { display: flex; gap: 6px; overflow-x: auto; padding-bottom: 4px; }
.crm-stage-chip { flex: 0 0 auto; display: inline-flex; align-items: center; gap: 7px; padding: 8px 10px; border: 1px solid var(--border); border-radius: 9px; background: #f8fafc; color: #526174; font-size: 10px; font-weight: 800; }
.crm-stage-chip strong { color: var(--text-strong); }

.pipeline-shell { overflow-x: auto; padding-bottom: 8px; }
.pipeline-board { display: grid; grid-template-columns: repeat(8, minmax(245px, 1fr)); gap: 12px; min-width: 2050px; align-items: start; }
.pipeline-column { min-height: 440px; border: 1px solid var(--border); border-radius: 14px; background: rgba(244,247,250,.78); }
.pipeline-column.drag-over { border-color: var(--primary); box-shadow: 0 0 0 3px rgba(20,100,244,.10); }
.pipeline-column-head { position: sticky; top: 0; z-index: 2; display: flex; align-items: flex-start; justify-content: space-between; gap: 10px; padding: 13px 13px 11px; border-bottom: 1px solid var(--border); border-radius: 14px 14px 0 0; background: rgba(248,250,252,.96); backdrop-filter: blur(8px); }
.pipeline-column-title { display: flex; align-items: center; gap: 7px; color: var(--text-strong); font-size: 10px; font-weight: 900; letter-spacing: .045em; text-transform: uppercase; }
.pipeline-column-title::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--primary); }
.pipeline-column[data-stage="GANADO"] .pipeline-column-title::before { background: var(--success); }
.pipeline-column[data-stage="PERDIDO"] .pipeline-column-title::before { background: var(--danger); }
.pipeline-column[data-stage="EN_PAUSA"] .pipeline-column-title::before { background: var(--warning); }
.pipeline-column-meta { margin-top: 4px; color: var(--muted-2); font-size: 9px; line-height: 1.4; }
.pipeline-count { display: grid; place-items: center; min-width: 25px; height: 25px; padding: 0 7px; border-radius: 99px; background: var(--primary-soft); color: var(--primary); font-size: 9px; font-weight: 900; }
.pipeline-cards { display: grid; gap: 8px; padding: 9px; min-height: 380px; }
.pipeline-card { padding: 12px; border: 1px solid #dce3eb; border-radius: 11px; background: #fff; box-shadow: var(--shadow-sm); cursor: grab; transition: transform var(--transition), box-shadow var(--transition), border-color var(--transition); }
.pipeline-card:hover { transform: translateY(-1px); border-color: #b9c9dc; box-shadow: var(--shadow); }
.pipeline-card:active { cursor: grabbing; }
.pipeline-card.dragging { opacity: .5; transform: rotate(1deg); }
.pipeline-account { color: var(--primary); font-size: 9px; font-weight: 900; letter-spacing: .04em; text-transform: uppercase; }
.pipeline-card h3 { margin: 5px 0 9px; color: var(--text-strong); font-size: 13px; line-height: 1.35; }
.pipeline-values { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; margin-bottom: 9px; }
.pipeline-value { padding: 7px 8px; border-radius: 8px; background: #f7f9fc; }
.pipeline-value span { display: block; color: var(--muted-2); font-size: 8px; font-weight: 800; text-transform: uppercase; }
.pipeline-value strong { display: block; margin-top: 3px; color: var(--text-strong); font-size: 10px; }
.pipeline-card-foot { display: flex; align-items: center; justify-content: space-between; gap: 8px; color: var(--muted); font-size: 9px; }
.pipeline-card-foot .overdue { color: var(--danger); font-weight: 850; }

.crm-timeline { display: grid; gap: 0; }
.crm-activity { position: relative; display: grid; grid-template-columns: 34px minmax(0,1fr); gap: 11px; padding: 10px 0; }
.crm-activity:not(:last-child)::after { content: ""; position: absolute; left: 16px; top: 42px; bottom: -2px; width: 1px; background: var(--border); }
.crm-activity-icon { width: 34px; height: 34px; display: grid; place-items: center; border-radius: 10px; background: var(--primary-soft); color: var(--primary); font-size: 10px; font-weight: 900; }
.crm-activity-title { color: var(--text-strong); font-size: 11px; font-weight: 850; }
.crm-activity-meta { margin-top: 3px; color: var(--muted-2); font-size: 9px; }
.crm-activity-detail { margin-top: 6px; color: var(--muted); font-size: 10px; line-height: 1.5; white-space: pre-line; }

.stage-history { display: grid; gap: 7px; margin-top: 12px; }
.stage-history-row { display: grid; grid-template-columns: auto minmax(0,1fr); gap: 9px; align-items: start; padding: 9px 10px; border: 1px solid var(--border); border-radius: 9px; background: #f8fafc; }
.stage-history-arrow { color: var(--primary); font-weight: 900; }
.stage-history-row strong { color: var(--text-strong); font-size: 10px; }
.stage-history-row span { display: block; margin-top: 2px; color: var(--muted-2); font-size: 9px; }

.crm-drawer-section { margin-top: 20px; padding-top: 18px; border-top: 1px solid var(--border); }
.crm-drawer-section:first-child { margin-top: 0; padding-top: 0; border-top: 0; }
.crm-drawer-section h3 { margin: 0 0 12px; color: var(--text-strong); font-size: 13px; }
.crm-inline-actions { display: flex; gap: 7px; flex-wrap: wrap; }
.conversion-box { padding: 13px; border: 1px solid #cfe0f7; border-radius: 11px; background: #f2f7ff; }
.conversion-box strong { display: block; color: var(--text-strong); font-size: 12px; }
.conversion-box span { display: block; margin-top: 4px; color: var(--muted); font-size: 10px; }

@media (max-width: 1050px) { .crm-kpis { grid-template-columns: repeat(2,minmax(0,1fr)); } }
@media (max-width: 700px) { .crm-info-grid { grid-template-columns: 1fr; } .crm-info-card.full { grid-column: auto; } .crm-entity-hero { align-items: flex-start; flex-direction: column; } }
@media (max-width: 430px) { .crm-kpis { grid-template-columns: 1fr; } }
.badge.NUEVO { color: var(--primary); border-color: #cedcff; background: var(--primary-soft); }
.badge.CONTACTADO,.badge.DIAGNOSTICO { color: #0b6c9f; border-color: #c7e4f2; background: #edf9ff; }
.badge.CALIFICADO,.badge.PROPUESTA { color: var(--ai); border-color: #ded1ff; background: var(--ai-soft); }
.badge.NEGOCIACION { color: var(--warning); border-color: #f2dba9; background: var(--warning-soft); }
.badge.GANADO,.badge.CONVERTIDO { color: var(--success); border-color: #ccebdc; background: var(--success-soft); }
.badge.PERDIDO,.badge.DESCARTADO { color: var(--danger); border-color: #f1c8c4; background: var(--danger-soft); }